Delta Air Lines has grounded flights and predicted widespread cancellations Monday, disrupting the travel plans of thousands of passengers, after a power outage hit its computer systems globally.
The Atlanta-based carrier said the outage began at around 2:30 a.m. Eastern. Flights which were already en route were operating normally, but others were delayed or cancelled.
"We apologize to customers who are affected by this issue, and our teams are working to resolve the problem as quickly as possible," the company said in a statement .
It noted that flight status systems, including airport screens, were incorrectly showing flights on time, something the company was trying address.
In the meantime, TV footage in the U.S. showed some boarding passes were being written out by hand.
Early confirmation of the troubles first came in an official account that responds to customers via Twitter. The company had said its IT systems were down "everywhere" and "hopefully it won't be much longer." Several applications were affected, including the company's website.
The company said travelers will be entitled to a refund if the flight is cancelled or significantly delayed. Travelers on some routes can also make a one-time change to the ticket free of charge.
Delta shares were down 2 percent in pre-market trading.
Computer outages have caused major headaches for airlines and travelers before. Southwest Airlines was forced to cancel more than 2,000 flights across the U.S. last month after technology problems prevented many travelers from checking in or boarding flights.
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